Privacy Policy

Last Updated: October 24, 2023

At Tundra Docs, your privacy is our core design principle. We don't sell your data, and we automatically delete files you upload to our online tools. This policy explains how we keep your documents and identity secure.

1. Information We Collect

Tundra Docs collects minimal personal information necessary to provide our PDF services. This includes account credentials such as your email address, billing information for premium subscribers, and anonymous usage telemetry to help us improve the software's performance.

2. How We Use Your Information

We process your data strictly to enable requested services, communicate essential updates regarding your account, and manage billing cycles. We do not engage in behavioral tracking across other websites or sell user profiles to third-party advertisers.

3. Document & File Handling

This is the cornerstone of our commitment to you. When you use Tundra Docs online tools:

  • End-to-End Encryption: All files are uploaded via SSL/TLS encrypted channels.
  • Automated Purging: Files uploaded to our online converter or editor are automatically deleted from our servers after 60 minutes of inactivity.
  • Zero Human Access: No personnel at Tundra Docs can view the content of your documents during processing.

4. HIPAA & Healthcare Data

For our enterprise clients in the healthcare sector, Tundra Docs maintains strict compliance with HIPAA regulations. We offer Business Associate Agreements (BAAs) to ensure that Protected Health Information (PHI) is handled with the highest level of administrative and technical safeguards required by US law.

5. Data Security Measures

Our infrastructure is hosted in top-tier data centers with 24/7 monitoring. We utilize AES-256 bit encryption for any data at rest and employ regular third-party security audits to ensure our PDF reader software remains resistant to evolving cyber threats.

6. Your Rights & Choices

You have the right to request a full copy of your account data or demand the immediate deletion of your entire profile. For any privacy-related inquiries or to reach our Data Protection Officer, please contact us below.

Contact Data Protection Officer

What Our Partners Say

"Why did we choose Tundra Docs? Because their approach to PDF data security isn't just a marketing line—it's built into the very architecture of their server-side handling. For a firm handling high-stakes legal contracts, that peace of mind is non-negotiable."

Arrah Giolli
| Principal Partner, Giolli Law

"The most secure document tool I have ever implemented in a clinical setting."

Gulnoor H.

"Total transparency. Tundra Docs makes hipaa privacy simple for my entire admin team without sacrificing speed."

Venae Assioun